The Kitty Twist'r has made a beneficial difference in my life routine. My previous system wasn't so great, and I always wanted to change it but never found the right system. When I stumbled upon this product, it resolved everything. I met the company owner at a cat convention and received a clear tutorial on how the product works. It was so simple and pleasing that I bought it immediately. It works wonderfully, is easy to change bags (and they fit securely), and it makes life simpler because you have less trips to the dumpster. I have two cats, and I can go about a week or a little more before considering changing bags. The bag is sturdy and ties closed when ready to dispose. There’s also never an odor. I’m happy with the purchase, and the personal customer service from Red Rocket Pets is just as fabulous. They've even reached out to me on their own to see if I was still happy with everything. That's rare and exceptional customer service!